What are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and to provide information to the website owners. Cookies can be "persistent" or "session" cookies and "first-party" or "third-party.". The following are the types of cookies used:

• Essential cookies. These cookies are essential for our website to function and cannot be switched off. They are used to enable core functionality, such as securing your login session, remembering items in a shopping cart, or fulfilling a service you have specifically requested. These cookies do not require your consent.
• Functional cookies. These cookies allow our website to provide enhanced functionality and personalization. For example, they may remember your language preferences or regional settings. These cookies improve your user experience but are not essential for the website's core operation, and therefore require your consent.
• Performance and analytics cookies. These cookies help us understand how visitors interact with our website. They collect information such as which pages are most popular, how long visitors spend on our site, and how they navigate between pages. The information is aggregated and anonymous. This data helps us to improve the performance and usability of our website. These cookies require your consent.

Cookies Consent

In compliance with data privacy laws, we will only use non-essential cookies with your prior, informed, and unambiguous consent. When you first visit our website, you will be presented with a prominent cookie banner that allows you to:

• Accept all. By clicking "Accept All," you consent to the use of all cookies described in this policy.
• Reject all. By clicking "Reject All," you refuse the use of all non-essential cookies. Only strictly necessary cookies will be used.
• Customize settings. This option allows you to review and select which categories of cookies (e.g., Functional, Performance) you wish to allow or block.

Cookies are not placed until the user makes a choice. You have the right to withdraw your consent at any time. To change your cookie preferences, simply click on the "Cookie Preferences" link, which is located in the footer of our website.

We keep a record of your consent (date/time, selections, policy version and, where applicable, region) to demonstrate compliance. We will re-prompt if we make material changes to categories, vendors or purposes.

List of Cookies Used

For full transparency, here is a list of the cookies we currently use on our website. This list is subject to change as we update our services.

Category	Cookie Name	Provider	Purpose	Expiration
Essential	_SES2384	SnapPOD	To manage your session and secure your login	Session
Functional	_PRF277	SnapPOD	To remember your preferences	12 Months
Performance & Analytics	_ga	Google Analytics	To distinguish between users and track website usage.	12 Months

We keep a record of your consent (date/time, selections, policy version and, where applicable, region) to demonstrate compliance. We will re-prompt if we make material changes to categories, vendors or purposes.

Please note: While we do not currently use third-party marketing cookies, we may introduce them in the future to improve our services. Should we do so, we will update this policy and provide you with a clear option to consent or decline their use via our cookie banner.

Manage Cookies

You can also manage cookies through your web browser settings. Please be aware that disabling cookies may affect the functionality of our website and your ability to access certain services. Instructions for managing cookies in popular browsers are available through the following links:

• You can disable and manage some cookies through your browser settings. You will need to manage your settings for each browser you use. You can find instructions for how to manage Cookies in popular browsers such as Internet Explorer, Firefox, Chrome, Safari (iOS), Safari (Mac), and Opera.

Analytics cookies are set only after consent via our banner. You can change your choice at any time via Cookie Preferences in the footer; changes take effect immediately.

Changes to this Policy

We may update this Cookie Policy periodically to reflect changes in our practices or for legal or regulatory reasons or if we decide to use analytics services that may require third party cookies to be set. We encourage you to review this policy whenever you access our website to stay informed about our use of cookies.

Contact us

Email us at privacy@isibanidigital.co.za with any questions about this Cookie Policy or how we process your information. We’ll be happy to help. To contact our Data Protection Officer, please email dpo@isibanidigital.co.za. You can also reach us by post if you want. You can contact us at:

Isibani Digital (Pty) Ltd.
ATTN: Cookie Policy
Kingfisher Office Park 2
28 Siphosethu Road, Mount Edgecombe 4300
KZN, South Africa